Don’t undermine your credibility by inadvertently overstating your efforts. Keep your claims factual and avoid exaggerated statements, especially on those pages that communicate about social good. With that said, don’t be too humble and hide your accomplishments, either. After all, the purpose
E-commerce
E-commerce
Choosing software should not be the first step in unmoderated research. Before you decide which testing software to use, you should get a clear idea of what you hope to accomplish by doing the study. Then you can select a tool which has the capabilities best suited for your research goals, rather
One consideration when it comes to testing learnability is prior experience with similar systems. Prior experience may help users (for example, because they may be already familiar with domain conventions) or may slow them down (for example, because they may suffer from change aversion). However
Our research showed that practitioners most commonly associate service blueprints with an artifact, an exercise or framework, or a collaborative tool. Additionally, service blueprints are used throughout the product-design process, from planning research to implementation. Practitioners found that
Rather than tracking any single increasing number, add context by translating it into a rate or ratio. For example, instead of the number of video plays, measure the rate of plays over a given time period (assuming that people who watch the video convert at a higher rate than those who don’t —
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Under the Shipping & Returns accordion menu on the same product page, there was a brief mention about the surcharge directing users to the aforementioned-surcharge detail near the price, which was not helpful. However, clicking the link to the Shipping and Delivery Information Page directly under the surcharge information took users to a
Any.do, an Android productivity app, provides an intro page upon launch, explaining the benefits of allowing access to the user’s contacts: get reminded to return phone calls. When users select Allow, the usual Android permission request is triggered. Without this initial screen, the permission request alone would be unexpected and potentially
One user in our study was very close to purchasing a washing machine on Sears.com, but, because there was not a close-up image of the control panel on the machine, she begrudgingly concluded that she would need to make a special trip to the store to get a better look at the control panel before committing. She said, “Well, I’ll click to zoom
Mobile: Native Apps, Web Apps, and Hybrid Apps
These are all features that are available in HTML5. Also available are the GPS, the tap-to-call feature, and, there is talk about a camera API, although I haven’t seen any web app (or web page) that takes advantage of it so far. There are, however, native features that remain inaccessible (at least from now) in the browser: the notifications
Progress Indicators Make a Slow System Less Insufferable
It can also be helpful to add additional clarity for the user by including text that explains why the user is waiting (e.g., “Loading comments…”). One note of caution though: spinning gears can be dangerous for data that is loaded from a server, simply because the connectivity quality is often beyond the control of the developer. Although
The Need for Speed
Conservative use of graphics does not imply boring pages. Much can be done by colored table cells and creative (but restrained) use of different fonts. In particular, style sheets can be used to improve page design without incurring a download penalty. If you are using style sheets (and everybody should be doing so by the end of 1997), I do
Decentralized P2P Lending Services vs Networks
They act as a third party and escrow in the lending transactions between their clients. The only difference from regular P2P lending services is that they don’t limit users to working with fiat, but facilitate the use of cryptocurrencies, and also use their own token for various services and additional incentives for customers. On the other
as e-commerce of
Is the Blockchain Role in Advertising Too Overrated?
The problem is, intermediaries between the advertisers and publishers take substantial commissions for their services. These services have given the name to a phenomenon called “walled gardens of data” – an environment that can control your access to web services and information. Blockchain advertising removes the need for
Evolving from Decentralization to Centralization – Back to a Decentralized Future
These relationships were vitally important as they enabled individuals to pay back in kind during trade and other social interactions. Therefore, establishing a sense of trust and security, according to Dunbar’s theory, was achievable with a small community. However, above the 150 marks, communities required a centralized authority to keep track
Dot Voting: A Simple Decision-Making and Prioritizing Technique in UX
If your group is especially privy to group think, consider turning the voting session digital to prevent people from being influenced by others’ vote. Use a survey tool or a whiteboarding tool like Mural.co or Miro (both of which have built-in voting capabilities). If you prefer to keep the voting session technology-free, label the available
Brand Is Experience in the Digital Age
In their definition of user experience, Don Norman and Jakob Nielsen claim that “the first requirement for an exemplary user experience is to meet the exact needs of the customer, without fuss or bother.” Brands that choose to address an unmet user need at the core of their business are regularly disrupting industries by focusing on UX and
The Distribution of Users’ Computer Skills: Worse Than You Think
The OECD project looked at a broad range of job-related skills, but of most interest to us is the test of technology skills. For this part of the study, participants were asked to perform 14 computer-based tasks. Instead of using live websites, the participants attempted the tasks on simulated software on the test facilitator’s computer. This
WP Engine CEO Heather Brunner Named as 2019 Great Place to Work For All Leadership Award Honoree
At a gala dinner in San Francisco last night, WP Engine CEO Heather Brunner was named as one of the 2019 Great Place to Work For All Leadership Award honorees. The award celebrates top innovators from companies on Fortune’s annual list of the 100 Best Companies to Work For, 100 Best Workplaces for Women, 100 Best Workplaces for Diversity, and 150
sales e-commerce support
Join WP Engine in Web Week 2018
Are there old shortcodes lingering around, bulking up your code? Do you still have widgets installed that you don’t use anymore? Perhaps your dashboard is full of comment spam. Maybe you need better analytics software or want to start reaching more audiences by adding more localized content. It’s time to address those changes you’ve been
Introducing Revolution Pro, the First Block-Based Genesis Theme
It’s been more than two months since the release of WordPress 5.0, and as developers and content creators have been busy familiarizing themselves with new features like the block-based Gutenberg editor, we’ve been hard at work building new themes that incorporate the functionality and flexibility this latest version of WordPress has to offer
How to Minimize Risks in Software Development Offshoring
Moreover, General Data Protection Regulation (GDPR) goes into effect on 25th of May, 2018. In general, GDPR is meant to improve information security management of the companies and, this way, boost data protection and privacy of the individuals in EU. It requires software development companies to go through gap analysis, existing technology
Using big data analytics for predictive maintenance: how enterprises slash downtime
Data science solution that we have developed for Gogo is an ensemble of models that include Machine Learning classifiers trained with Multiple Instance Learning, Probabilistic Mixture models and regression analysis. Combining all these different learning algorithms together allowed us to obtain overall better performance get more accurate and
Q&A: How to Make the Most of Software Development in Ukraine
Talent shortage is a rare thing when it comes to the software development market in Ukraine. Ukrainian IT is booming with around 130,000 specialists employed in 1,000+ IT companies across the country. Around 85% of local software engineers are concentrated in a handful of big cities: Kyiv, Lviv, Dnipro, Kharkiv, and Odesa. Moreover, tens of
Brand Is Experience in the Digital Age
Brand is a tool for influencing choice. Brand is not made of visuals or words alone — it’s not a logo or a slogan. Nor is it a figurehead, such as Steve Jobs. Those things are simply ways to communicate the brand. Although a figurehead such as Elon Musk or a logo such as McDonald’s golden arches can and do serve to effectively deliver the
Empathy Mapping: The First Step in Design Thinking
Some of these quadrants may seem ambiguous or overlapping — for example, it may be difficult to distinguish between Thinks and Feels. Do not focus too much on being precise: if an item may fit into multiple quadrants, just pick one. The 4 quadrants exist only to push our knowledge about users and to ensure we don’t leave out any important
How Channels, Devices, and Touchpoints Impact the Customer Journey
To create an effective omnichannel UX strategy, companies must first understand the foundational concepts of omnichannel UX. With this knowledge, organizations will be well equipped to understand their own customer-engagement ecosystem and how people use channels and devices to complete tasks. These concepts can inform organizations to design
An Insider’s 11 Take-Aways from Companies Winning Industrial (IIoT) Cybersecurity
GE Ventures, the venture capital subsidiary of General Electric, is one of the organizations that recognizes the large opportunities (and even greater responsibility) to lower costs and eliminate unplanned downtime for their customers. They have been working closely with industrial companies for decades. The company has also built longstanding
for e-commerce bigger
The 3 Biggest Threats Healthcare Data Security is Facing Right Now
The year 2017 suffered the greatest ransomware attack in the history of the internet. The WannaCry ransomware detected in hospitals of the UK. It then exploded across the globe and affected more than 200,000 computers across 150 countries. This attack targeted the computers running with the Microsoft Windows operating system by encrypting data
8 predictions for the future of IoT in 2017
As IoT gains momentum, the volume of data generated will be stratospheric. Not only will there be more data, but there will be different types of data, and data from sources that have yet to be considered. Big Data analytics will evolve into a distributed analytics model, which will help with the monetization of IoT data. We will see more devices
E-commerce | Incorporating Smart Technology In Design Can Add More Value to Cities
Incorporating Smart Technology In Design Can Add More Value to Cities
sergey
Smart cities can add value not just through money saved by efficient operations but also through the added benefits for citizens and local businesses by adding great design. Let’s change the design — and build a city. The key to building truly “smart” and efficient cities of the future is improving not just infrastructure —
Cybersecurity: Ensuring Sanity in Smart Cities
chuchina
Currently, we consider ourselves lucky if we don’t get stuck in traffic while driving to the office. The struggle of even finding a parking spot for your car is real. The smart city industry is projected to reach the $400 billion mark by 2020. The urban population is increasing at an alarming rate. According to one survey, 65% of the world’s
A 60-Second Trailer of the 60-Day Report on Cybersecurity
A 60-Second Trailer of the 60-Day Report on Cybersecurity
aleksandr
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues that Hathaway was involved in developing. The
between e-commerce counterparts
A 60-Second Trailer of the 60-Day Report on Cybersecurity
anastasiya
Melissa Hathaway came across our radar recently when President Obama tasked the former Bush administration aide with leading a 60-day review of Bush’s Comprehensive National Cybersecurity Initiative; a largely classified, purported $30 billion, multi phase plan to address cybersecurity issues that Hathaway was involved in developing. The
The Digital Era and Global Lockdown: See How These Industries Evolved
Rina
The recent turbulence of Coronavirus made all of us rethink business life. Many industries have started incorporating profound transformation to overcome the recession. The metamorphosis includes day-to-day operations to the business processes of vital importance. Businesses have even started closing new deals with clients at online meetings
100 Million Websites
Direct Access vs. Sequential Access: UX Definition
Breaking Web Design Conventions = Breaking the User Experience
Mobile's New Power Couple: PWA and AMP
benefits e-commerce can
Join WP Engine at SXSW 2019
A Look Back at the 2018 WP Engine Summit
