Mobile Microsessions

This YouTube notification is not self-sufficient: The title of the video is truncated requiring the user to tap on it to see what it’s about. However, the keyword Everleigh present in the notification at least allows users to decide if it’s worth getting additional information. (If they never

Mobile Microsessions
Content Management on Intranets: Centralized, Distributed, and Hybrid Models

Given that all requests come through the central team, its members understand what information is available and where it lies on the intranet. When new content is added, they are able to determine where to place it, how to tag it, and what pages should link to it. Also, consistent content formats

Content Management on Intranets: Centralized, Distributed, and Hybrid Models
Social Impact and Sustainability on Corporate Websites

For example, a user on IBM’s website was initially skeptical as to whether or not the company’s efforts were legitimate. He made that initial assumption after landing on a page which outlined IBM’s environmental and community focus. Because IBM is a large, for-profit business, he assumed that

Social Impact and Sustainability on Corporate Websites
Unmoderated User Tests: How and Why to Do Them

You should also meticulously plan any followup questions. These can include quantitative questions, in which participants rate the subjective difficulty or satisfaction of an activity. Or you may ask open-ended questions which prompt users to describe specific parts of the experience. Carefully

Unmoderated User Tests: How and Why to Do Them
How to Measure Learnability of a User Interface

Learnability is one of the five quality components of usability (the others being efficiency, memorability, errors, and satisfaction). Testing learnability is especially valuable for complex applications and systems that users access frequently, though knowing how quickly users can acclimate to

How to Measure Learnability of a User Interface



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