Mobile Microsessions

In iOS, applications can provide shortcuts to Siri that enable users to perform certain frequent tasks or tasks that are appropriate at certain moments of time and in certain locations.  For example, upon noticing frequent payments to a certain person, the PayPal app can suggest a shortcut that

Mobile Microsessions
Content Management on Intranets: Centralized, Distributed, and Hybrid Models

Choosing the right content-management model for your intranet and organization depends on a variety of factors, including the size of your organization, the goals of your intranet (is it a platform to connect employees across distributed offices or is it meant to support productivity, benefits, and

Content Management on Intranets: Centralized, Distributed, and Hybrid Models
Social Impact and Sustainability on Corporate Websites

For example, one user on LogMeIn.com formed a very positive opinion of the organization after reading content in its corporate-social-responsibility section. Phrases such as “positively affects change in the world and improves people’s lives,” and  “unlocks the potential of its people

Social Impact and Sustainability on Corporate Websites
Unmoderated User Tests: How and Why to Do Them

You should also meticulously plan any followup questions. These can include quantitative questions, in which participants rate the subjective difficulty or satisfaction of an activity. Or you may ask open-ended questions which prompt users to describe specific parts of the experience. Carefully

Unmoderated User Tests: How and Why to Do Them
How to Measure Learnability of a User Interface

Once you’ve done your analysis (and presumably found that the trial effect was significant), consider the big picture: What is the slope of your learning curve? Less-learnable interfaces have relatively small drops in the curve and take many trials to reach a point of saturation. Alternatively

How to Measure Learnability of a User Interface



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